The HDIS Promise

Hunter Douglas Installation Services (HDIS) provides and manages the professional measuring and installation of our full line of custom window fashions using a nationwide network of independent contract partners.

check
Installation Partner Requirements

Hunter Douglas’ approved HDIS installation partners are licensed and bonded, as required, and have the necessary insurance coverage. Our HDIS installation partners are connected to Hunter Douglas training and certification programs keeping them up-to-date on the latest products, enhancements and professional etiquette.

home
One Year In-Home Service Assurance
All Hunter Douglas projects will carry an exclusive in-home service assurance for one year from the date of the original installation. Hunter Douglas will cover all on-site costs for additional service calls to the project site. See the surcharges defined document for more details.
 
 
assignment
Product Installation Standards

HDIS installation partners will meet all your installation needs. Installing child safety mechanisms, reviewing product operation with the customer and job site clean-up are just a few of the standards you will receive with every installation.

language
Communication

Using the HD Field Service Management system, our installation partners will deliver email alerts at critical stages of each project. Access important details, review notes and access file with The Link for all your HDIS jobs. 

alarm
More Time for Selling

When you use HDIS, we manage the scheduling, follow-up and installer payments, giving you the freedom and time to focus on selling and managing your business.

attach_money
Increased Profit Margins

Fixed installation costs, fewer product returns and no extra trip charges result in repeat sales, more referrals and reliable profit margins. By using our skilled Installation partners, you can now sell the complete line of Hunter Douglas products with confidence, even those you haven’t been comfortable selling in the past.

shopping_cart
Convenience

Installation Services can be ordered at the same time as product through DirectConnect®, 24 hrs/day, 365 days/year.

map
Out of Area Service

With HDIS, you have access to qualified installers for projects sold outside your normal service area.